

"We recognize that we have fallen short of the community's – and our own – privacy and security expectations. In another message to users, he also acknowledged the security and privacy shortcomings and prioritized to fix them.

Yuan apologized for the confusion related to this issue. How Zoom is responding to its security crisisĪs more than 90% of Americans were forced to work from home in March and started to increasingly rely on Zoom for work-related meetings, it has been pointed out that the communication platform didn’t use end-to-end encryption.

The platform made it easy for company employees and clients to hop on meetings whenever needed and for schools and students to continue education online. Only in March, the daily usage of Zoom Videos increased over 5 times. In times when a majority of employees are working from home due to the global coronavirus pandemic, enterprises are extensively relying on collaboration tools like Zoom to keep their employees productive and engaged.
